Discount Carpet Warehouse


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DELIVERY/FITTING
While every effort is made to deliver and fit to the customer's satisfaction, delivery promises are approximate only, and failure to deliver on the stated date at a specific time shall not render us liable for damages, lost time, or any other consequential loss. As soon as carpets are available we will contact the customer to arrange the earliest convenient date for sub-contract fitting.

CUSTOMER'S MEASUREMENTS
DISCOUNT CARPET WAREHOUSE cannot accept any responsibility for difficulties arising from incorrect measurements given by customers

PIPES AND CABLES
It is the customer's responsibility to notify Discount Carpet Warehouse in writing of the location of any pipes or cables which might be damaged during fitting. No responsibility can be accepted for damage to underfloor pipes or cables or for consequential damage to property or fitting unless written notification has been given as stated above.

MATCHING
While every effort is made to ensure satisfaction exact colour/design matching cannot be guaranteed between widths of carpet due to manufacturing tolerances over which we have no control. Neither can exact matching be guaranteed between carpet supplied and the sample displayed in the store.

PLAIN CARPET
Plain carpet is subject to shading with use, due to pile pressure. It is not a manufacturing fault and does not affect the durability of the carpet.

LOOP PILE CARPET
It is suggested that suction type cleaners only be used on this type of carpet.

FURNITURE AND CARPETS
The facilitate speedy and efficient fitting, rooms to be fitted must be cleared of furniture, effects and old carpet prior to the fitters arrival. The cost of such clearance is not included in our quotation.

FLOORS
Should solid floors not accept concrete nails & drilling and plugging is necessary, an additional charge will be made according to the circumstances. All quotations are based on the floors being level, in good condition and with a Polythene membrane in the case of smooth floorings as no responsibility can be taken by the company for any problem arising from this.

STORED GOODS
A minimum of 14 days notice is required for delivery and fitting of carpets held in storage awaiting customers instructions. Free storage facilities are available for six months only thereafter a monthly charge will be made.

DOORS
DISCOUNT CARPET WAREHOUSE prices DO NOT include easing of doors. We can assist in arranging for a carpenter if required.

DEFECTS
• In cases where delivery is affected other than at the Company's premises in circumstances where delivery is undertaken by the company, the company will replace free of charge goods damaged in transit provided written notice thereof is given to the Company and (if applicable, to the carrier involved) within 3 days notice of receipt of the goods.

• In cases where delivery is effected other than at the Company's premises in circumstances where delivery is undertaken by the Company, the Company will replace free of charge goods lost in transit provided in written notice thereof is given to the Company and (if applicable, to the carrier involved) within 7 days of receipt by the customer of the invoice(s) to which the lost goods relate(s.)

• Without prejudice to any other rights of the parties inter se in respect of the defective or allegedly defective goods the Company shall not be liable for any defects in the quality or state of the goods which should have been apparent at a reasonable examination of the same or in respect of such goods being otherwise not in accordance with any contract of supplies unless the customer shall have given to the Company within 7 days after receipt of the goods a written notice specifying the matters complained of and shall thereafter afford the Company a reasonable and prompt opportunity of inspecting the goods.

PASSING OF RISK
Good supplied to a customer shall be at the customer's risk from the moment delivery to or from the moment of tender of the goods provided also that where goods are to be collected by the customer risk in respect of uncollected goods shall pass to the customer 7 days after receipt of the Company's written notice that the goods are ready for delivery or collected.

PAYMENT
Unless otherwise agreed by us in writing, balance of accounts (other than hire purchase) are payable on delivery. Terms of payment are that the price of the goods is payable on delivery/fitting unless otherwise stated. If such terms varied, the variation will be confirmed at the foot of the relevant invoice. The buyer will be responsible for all costs and expenses incurred by DISCOUNT CARPET WAREHOUSE in the collection of any debt due to delayed or non payment of account and interest is payable to the company on all overdue monies calculated on a daily basis from the date of due payment to the date of the actual payment at 6% over Bank of England base rate. We understand and will exercise our statutory right to interest under the Late Payment of Commercial Debts (interest) Act 1998 if we are not paid according to agreed credit terms.

RESERVATION OF TITLE
• The ownership of goods delivered by the Company shall only be transferred to the customer when the customer has paid all sums owing to the Company on any account whatsoever. Prior to such payment the Company retains ownership of the goods.

• For so long as the customer remains in default of any payment for which he is liable to the Company on any account whatsoever the Company, shall be entitled to suspend all further deliveries to the customer of goods of whatsoever nature and, at the option of the Company, to rescind the contract in question or any other contract between the parties without prejudice to the Company's right to full compensation and the right to repossess the goods immediately pursuant to the aforementioned provision.

• If the customer defaults in payment, the Company shall be entitled to enter the customer's premises or other place at which the goods are stored, used or laid, with such transport as may be necessary, and repossess the goods which the Company has title hereunder and license for entry as aforesaid is hereby given to the customer of the company.

All goods must be inspected by customer at time of delivery. No responsibility can be accepted afterwards.

terms & conditions